Privacy Policy
Last updated: August 2026. This policy explains how SCENTRIUM (SSM: Pedtys World Resources (LA0034922-H)) collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Information We Collect
When you place an order or interact with SCENTRIUM (scentrium.cc), we collect essential personal information required to process and deliver your purchase:
- Identity Data: Full name and contact recipient name.
- Contact Data: Email address, phone number, and WhatsApp contact for delivery notifications.
- Delivery Data: Complete shipping and billing addresses.
- Transaction Data: Details of products ordered, order reference numbers, and payment status.
- Technical Data: IP address, browser type, and device information gathered via secure cookies to maintain shopping cart functionality.
2. How We Use Your Personal Data
Your personal data is used solely for legitimate commercial purposes:
- Processing, packing, and dispatching your fragrance orders.
- Communicating order confirmations, tracking numbers, and customer support updates.
- Preventing fraudulent transactions and verifying payment authenticity.
- Improving our store functionality, website performance, and catalog navigation.
We do not sell, rent, or trade your personal data to third parties for independent marketing.
3. Payment Security
All online payments on SCENTRIUM are processed through encrypted, PCI-DSS compliant payment gateways (such as FPX, Curlec, Stripe, or direct bank transfer). SCENTRIUM does not capture, store, or have access to your credit card numbers or banking passwords.
4. Third-Party Service Providers
We share only necessary data with vetted partners strictly to fulfill our services:
- Courier & Logistics Partners: (e.g. J&T Express, Ninja Van, Pos Laju) to deliver packages to your address.
- Payment Processors: To complete secure transaction authorisations.
5. Data Retention & Security
We implement industry-standard SSL encryption and secure server architecture to safeguard your personal data. We retain order records only as long as necessary for tax compliance, warranty handling, and accounting requirements under Malaysian law.
6. Your Rights
Under the Malaysian PDPA, you have the right to request access to, correct, or request the deletion of your personal information held in our records. To exercise these rights, please contact our data team at [email protected].
7. Business Identity & Contact
SCENTRIUM (SSM: Pedtys World Resources (LA0034922-H))
Address: No.12, Jalan GP 3/1, Taman Gombak Permai, 68100 Batu Caves, Selangor, Malaysia
Customer Support: [email protected]
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (MYT)